If cancellation is required, please notify us 48 hours prior to the date of arrival. If we are not notified within this time frame, your reservation will be cancelled and a charge for the 1st night of accommodation will be applied to your Visa or Mastercard. If you’re booking 5 rooms or more during the season for an event we require a 10 day notice or a charge for the 1st night will be applied to your credit card
The management extends to you sincere appreciation for your patronage and wishes to make your stay as pleasant and comfortable as possible. For our mutual convenience and protection we request that you observe the following policies.
- Please keep volume to a minimum including TV, radio and voices. Quiet time observance is 11:00 pm. If departing during early hours we ask you to do so quietly as well
- Please be considerate to other guests
- Damage to property will be charged to guests and removal of any articles from this property will be constituted theft and will be deal with accordingly. We have the right to keep your damage deposit as a compensation for any problems that may arise during your stay ( not only physical damage)
- Smoking in a designated non –smoking room will constitute a fine of $500. (Cape Breton Regional Municipality By-Law)
- Management/owners are not responsible for accidents, injuries or loss of property by fire, theft or other causes
- This property is privately owned and its privileges are discretionary with management. The right is reserved to eject without notice any objectionable person or persons or anyone who may become a nuisance within the boundaries of this property
- All visitors should be out by 11:00 pm.
- We ask that pets are either out of the room or in their crate between 11:00am and 2:00 pm for room cleaning
- Pets should remain on a leash when outside and their owners are responsible for cleaning up after them
- Do not lock pets in the bathroom, damage to the bathtub or any furniture can result in up to $500. charge
- Check in time is after 2:00pm and before 11:00pm daily
- Check out time is 11:00am
- Please check for all belongings and turn off the TV and lights
- You may leave the key on the dresser or return it to the office
- Office hours: 8:00am -11:00pm
Thank you for choosing Jacques Cartier!